Product Guarantee
We guarantee that the product will arrive in good condition or we will return the full purchase price of the product (less restocking fees and shipping).
Return Policy
ALL RETURNS MUST BE AUTHORIZED. CONTACT US FOR RETURN AUTHORIZATION CODE.
You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. A 10% RESTOCKING FEE MAY BE APPLIED TO YOUR RETURN. (EXCHANGES ARE NOT CHARGED A RESTOCKING FEE) All returns must be accompanied by the packing slip. When you return an item, follow the instructions on the packing slip, and most importantly, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
Your packing slip will indicate where you need to send your return. In general, though, you may return merchandise to:
[CUSTOMER SERVICE/RETURNS DEPT. P.O. Box 37805 OAK PARK, MI 48237]
If you have any questions regarding your order, please feel free to contact us at:
PHONE 313-354 - 5442
